Box Office: 0870 771 2000 (telephone bookings 24hr)
Customer Info Line: 0905 020 3999
Venue Tel No: 020 8354 3300 (NB. No ticket sales on this number)
The Box Office will only be open from 4pm-6pm & 6.30pm - 9.30pm on show days for advance sales, night sales (subject to availability) and all box office collections.
Please be aware that customers can still purchase tickets for all Academy venues (including the Shepherds Bush Empire) from the O2 Academy Islington, in cash for the face value. The Academy Islington Box Office is open from 12-4pm Monday to Saturday. The Academy Brixton also sells tickets for all Academy venues (inc. Shepherds Bush Empire) on show days only from 5pm.
Under 14's must be accompanied by an adult for gigs. Club nights are strictly over 18s
Anyone wishing to make a booking for disabled access to the Shepherds Bush Empire should contact the venue on 0208 354 3300 between the hours of 10am and 4pm Monday to Friday. Please note that we do not take any other phone bookings on this line.
The nearest car park is at Westfield Shopping Centre. Parking at Westfield London between 6pm-12am is just £3 per vehicle for O2 Shepherd's Bush Empire customers. Please collect a follow-up ticket from the venue box office or from door staff in the foyer. When exiting Westfield London, insert original ticket to the pay machine before departure and immediately insert the follow up promotional voucher for the £3 rate.
49, 72, 94, 95, 148, 207, 220, 237, 260, 283, 272, 295, 607, N72, N94, N148, N207
There is a Licensed Cab Office next door to the venue where customers can
book in advance:
GREATER LONDON TRANSPORT
SHEPHERDS BUSH GREEN
Telephone 020 8749 8000 or 020 8749 6000
* We encourage our customers to use licensed taxi drivers.
For more detailed information on how to get there, click here for Transport for London Journey Planner.