Users of this site must be over the legal drinking age.
Please enter your date of birth:
Users of this site must be over the legal drinking age.
Please enter your date of birth:
Can I enter more than one unique code at the same time?
Yes. You can enter up to two unique codes per day and each code is valid for one entry to both the Perfect Pint Prize promotion and also to enter the Carling Perfect Pint Experience competition.
Can I enter the Carling Perfect Pint Experience competition by text?
No. We need all entrants into the Carling Perfect Pint Experience competition to confirm they have read the terms and conditions and use the entry form provided on carling.com/perfectpint. There is not sufficient space via text message to do this.
Do I need access to the internet to enter the promotion?
All participants must have access to the internet in order to claim prizes, except those claiming instant prizes available directly from the bar (gamecard only).
Do I need an email account to enter the promotion online?
Yes. You will need to give us your email address to complete your entry online, along with your mobile number and postal address to ensure we can contact you if you have won a prize. We also may need to send you further details of any special conditions or instructions related to the prize you have won.
Do I need to buy a Carling product to enter the promotion?
Yes. To take part in the promotion you will need to purchase either one of the following Perfect Pint promotional multipack Carling cans from your local store: 4-pack (440ml), 4-pack (500ml), 4-pack (568ml), 8-pack (440ml), 10-pack (440ml), 12-pack (440ml), 15-pack (440ml), 20-pack (440ml) or 24-pack (440ml). Alternatively, you can also buy a pint of Carling at one of the participating bars or pubs to receive a promotional gamecard.
How long do I have to redeem my unique code?
Promotional codes can be entered up until midnight on 31st July 2011 for both the Carling Perfect Pint Prizes and Carling Perfect Pint Experience competition. All codes entered after midnight 31st July 2011 until midnight on 30th September 2011 will be entered into a bonus prize draw to conclude the promotion. Please check the terms and conditions for all aspects of the promotion carefully.
How much does it cost to enter by text?
Standard network rates apply for text entries, typically 10-12p. Texts may not be included in any bundle of free texts, text package and/or talk plan – check with your network operator. Please ask the permission of the bill payer before sending a text message.
How will I know if I have a promotional Carling can?
Carling Perfect Pint promotional cans feature the message ‘Win Your Perfect Pint Experience’ and are packed in to the following multipacks: 4-pack (440ml), 4-pack (500ml), 4-pack (568ml), 8-pack (440ml), 10-pack (440ml), 12-pack (440ml), 15-pack (440ml), 20-pack (440ml) and 24-pack (440ml). You will also then find a unique 12-digit code under the ringpull.
I am not a UK resident – can I still participate?
This promotion is only open to consumers who are residents of England, Scotland, Wales, Northern Ireland, Channel Islands or Isle of Man residents and aged 18 years or over.
Every Carling can has a 1 in 10 chance to win a Perfect Pint prize. Winning codes are distributed at random amongst the promotional cans to ensure all Carling customers have an equal opportunity to receive a winning code (a 1 in 10 chance in every can). This means that if you buy a Carling 10-pack, for example, it is not guaranteed you have a winning can in your multipack, or you may be lucky enough to win more than once!
I cannot enter more than two codes per day. Why?
Carling aims to conduct our prize promotions in a way that is both enjoyable for the consumer, as well as being socially responsible. We act upon advice from the Portman Group www.drinkaware.co.uk, who are focussed on educating brands and consumers on sensible alcohol promotions and consumption. Carling has followed a recommendation from The Portman Group to limit the number of entries permitted per day into the promotion to two. We would recommend that our loyal Carling consumers who have more than two codes, simply retain the Carling can ringpulls in safe place, e.g. an envelope, and enter any additional codes over the following days. You are welcome to enter the promotion every day if you wish, providing you have a unique code for each entry and enter a maximum of two codes per day.
I can’t find the Carling Perfect Pint promotional packs in my local shop/supermarket.
Promotional packs of Carling will have wide distribution across the UK and can be found in the major grocery retailers and also in independent shops and convenience stores nationwide. All promotional packs are subject to availability and whilst stocks last.
Please call Carling Customer Careline for help and advice on 0845 711 2244. Please note calls to this number are charged at local rate from landlines but calls from mobiles may incur additional operator charges. Alternatively, please send the promotional unique code (ringpull or gamecard) to the following address for verification: Marianne Cole, Molson Coors Brewing Company (UK) Limited, 137 High Street, Burton-on-Trent, DE14 1JZ. Please ensure that you include a telephone number where we can contact you and remember to send it via Royal Mail Recorded or Special Delivery. All postage and packing costs are the responsibility of the prize winner.
Please check that you are entering the 12-digit unique code correctly as it appears on the ringpull or gamecard. It should be a random combination of letters and numbers with no spaces. If you have entered the unique code incorrectly, try again. Each code may only be used for entry into the promotion once and you will need a new valid unique code for each individual entry. If you are still experiencing problems with your code, please Contact Us [LINK] or contact the Carling Customer Careline on 0845 711 2244. Please note calls to this number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
I have a question that is not answered here – what do I do?
If you have any other queries, please contact the Carling Customer Careline on 0845 711 2244 or Contact Us by completing the form below. Please note calls to the Carling Careline number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
I have a winning gamecard but my local pub has run out of prizes.
Please get in touch with our Carling Customer Careline on 0845 711 2244 to discuss this issue. Please note down the name of the pub or bar from which you received the gamecard. Instant Win prizes won via the Carling Perfect Pint gamecard must be collected in the same outlet on the same day as you received the gamecard. Please note calls to the Careline number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
I have been asked to mail in my winning ringpull/gamecard but I have lost/misplaced it.
We need to verify your prize claim by validating your winning ringpull or gamecard against the code entered on Carling.com and your eligibility to win a prize, which is why we ask winners to mail the ringpull or gamecard in. Please call our Carling Customer Careline to discuss this matter on 0845 711 2244 as there may be some other details we can check to confirm your prize. Please note calls to this number are charged at local rate from landlines but calls from mobiles may incur additional operator charges. If we are unable to verify you as the winner of any prize, unfortunately that prize will be forfeited.
Unfortunately, we will not be able to make any alterations to the details used to enter the promotion once submitted.
The estimated delivery date for your prize will have been confirmed to you in your prize confirmation email and/or in a telephone conversation with our Carling prize team, if applicable. If the delivery date confirmed to you has lapsed and you still have not received your prize, please contact the Carling Customer Careline on 0845 711 2244 or Contact Us via the form below. Please note calls to the Carling Careline number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
I have received the wrong prize confirmation email to the email I was expecting.
If you think you have received an incorrect prize confirmation email, please contact Carling Customer Careline for help and advice on 0845 711 2244. Please note calls to this number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
I have tried to enter via text but I received an error message that I don’t understand.
Please contact us in relation to this issue, either via the Contact Us form below or call the Carling Customer Careline for help and advice on 0845 711 2244. Please note calls to this number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
I haven’t received my prize confirmation email.
Please check your spam filters and junk mail folder in your email if you successfully confirmed your prize on Carling.com but haven’t yet received your confirmation email in your inbox. Please allow up to 24hrs to receive a prize confirmation email. You need only expect to receive a prize confirmation email if you have also received an on-screen message at Carling.com confirming your prize, following login/registration, and this message asked you to look out for a confirmation email. If your email still hasn’t arrived, please contact the Carling Customer Careline on 0845 711 2244. Please note calls to this number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
For the Carling Cup Final, NME Awards and the Isle of Wight Festival tickets it has been necessary to impose a strict 24hr claim deadline to ensure that these prizes are won and claimed by our winners immediately, as we also have to verify the prize by validating the winning ringpull or gamecard and then mail out the tickets by Royal Mail Special Delivery prior to the event taking place. If you have won one of the above prizes and did not complete the claim process as directed within the 24hr deadline, unfortunately you may have forfeited your prize. If you are only a few hours past the 24hr claim deadline, there is a possibility we may be able to recover your prize claim but not guaranteed. Please contact the Carling Customer Careline on 0845 711 2244 to discuss a missed deadline or Contact Us via the form below. Please note calls to the Carling Careline number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
I won tickets to a Carling event but was refused entry. Why?
Individuals in breach of a Football Banning Order, preventing them from attending a public football match due to previous alcohol-related disorderly behaviour, are likely to be refused admission to the Carling Cup Final. Similarly, individuals with an Anti-Social Behaviour Order or Drinking Banning Order of another kind may also be prevented from attending one of the Carling events due to previously disorderly conduct. Entry to public events is at the Promoter’s discretion and Carling cannot be held responsible for any expense or inconvenience caused as a result of a prize winner being refused entry on the grounds of any reason given above.
If I enter, will I receive information from Carling for other promotions?
There will be an ‘opt in’ section on the registration page and you should check these boxes if you would like to receive further information from Carling. If you do not wish to receive any news or special offers from Carling, you should leave these boxes blank.
Is there a limit to how many prizes I can win?
A maximum of 5 prizes may be won per person, throughout the promotion. This excludes the Carling Perfect Pint Experience, which is treated as a separate competition.
Is there a limit to how many times I can enter the promotion?
You may only enter a maximum of two codes a day but there is no limit on the number of times you can enter into the promotion over the entire promotional period, providing you have a new unique valid code for each entry.
Is there an age restriction to enter the promotion?
Yes, this promotion is only open to consumers aged 18 years or over.
I’ve already won a prize - can I still enter new unique codes to win more prizes?
Yes, everyone who is eligible to enter the Carling Perfect Pint promotion is permitted to win up to 5 prizes each across the promotional period. Entrants are also eligible to participate in the Carling Perfect Pint competition for the additional opportunity to win one of the 5 Perfect Pint Experiences, each worth up to £15,000. Entry to the Carling Perfect Pint Experience does not count towards your 5 prize limit.
I’ve got a Carling Perfect Pint pack but it looks like your promotion closed on 31st July.
The Carling Perfect Pint Prize promotion and Carling Perfect Pint Experience competition both close on 31st July 2011. However, if you still have a Carling Perfect Pint promotional code after this date, codes will still be accepted after midnight 31st July 2011 until midnight on 30th September 2011 for the Carling Perfect Pint bonus prize draw. There will be additional set of prizes available to be won in the bonus prize draw, including: 250x Limited Edition Carling Pint Glasses and 100x £200 Ticketmaster gift vouchers. The prize draw will be conducted within 7 days of the closing date and winners will be contacted by email on or before 14th October 2011.
Sorry, we are unable to offer an alternative prize or cash alternative to the one you may have won, even if you can no longer attend the event or participate in the prize. You are welcome to pass the tickets onto a friend of family member, providing that the ticket is not personalized with your name and the recipient is over 18 years old.
My Carling Perfect Pint glass arrived damaged/broken. Can you replace it?
We’re sorry to hear that. Please call our Carling Customer Careline on 0845 711 2244. Please note calls to this number are charged at local rate from landlines but calls from mobiles may incur additional operator charges.
My local pub/bar has run out of gamecards. How can I still participate?
Every pub or bar taking part in the Carling Perfect Pint promotion has been allocated an adequate number of gamecards for their customers to participate. Owing to the popularity of the promotion however, it may be likely that your local pub or bar’s allocation will be taken up very quickly. Please contact your local bar or pub to ask whether they are taking part in the promotion before making a special visit. Don’t forget you can also enter the Carling Perfect Pint promotion by purchasing any promotional multipack of Carling cans. Look out for the special packaging in all major grocers and convenience stores nationwide.
My local pub/bar is not running the Carling Perfect Pint promotion. How can I still participate?
The Carling Perfect Pint gamecard promotion will be running across pubs and bars on a national scale but it is possible that either your local pub or bar has chosen not to participate or that the promotion has been successful in your local pub or bar and the venue has run out of gamecards. Please contact your local bar or pub to ask whether they are taking part in the promotion before making a special visit. You should be able to identify if your local pub or bar is taking part in the promotion, as they are likely to be displaying promotional posters, beer mats and other material inside the venue. Don’t forget you can also enter the Carling Perfect Pint promotion by purchasing any promotional multipack of Carling cans. Look out for the special packaging in all major grocers and convenience stores nationwide.
My local retailer refused to accept my 50p money-off coupon. Why?
Please call our Carling Customer Careline on 0845 711 2244 with the name and location of the store where your coupon was refused and we will investigate this matter. Please note calls to the Careline number are charged at local rate from landlines but calls from mobiles may incur additional operator charges. In the meantime, we suggest trying to redeem your coupon at another retail outlet in your area.
What are the prizes and how do I collect them?
50p money-off Carling coupon You will be sent a link to download the coupon. You do not need any software but you will need a printer. Once you have downloaded the coupon you have 4 weeks to redeem it at any Carling stockist. Full details will be provided on your confirmation email. Limited Edition Carling Pint Glass This will be sent to you via Second Class Post. Please allow up to 28 days for delivery. Ticketmaster gift voucher You will be emailed an e-voucher code worth £200, which is redeemable on the Ticketmaster website against any ticketed event. Full details will be provided on your confirmation email. Carling Weekender Our representative will be in touch with you directly via telephone to organize your event. Full details will be provided on your confirmation email. Please note you must retain your winning ringpull to send in for verification of this prize. Isle of Wight Festival tickets, 10-12th June 2011 This includes VIP camping access. Your tickets will be sent to you via Royal Mail Special Delivery. Full details will be provided on your confirmation email. Please note you must retain your winning ringpull to send in for verification of this prize. Carling Cup Final tickets* Your tickets will be sent to you via Royal Mail Special Delivery. Full details will be provided on your confirmation email. *Scotland residents will receive tickets to the Scotland vs Lithuania match on 06/09/11. Please note you must retain your winning ringpull to send in for verification of this prize. NME Awards 2012 Experience This includes overnight accommodation in London and travel allowance. Your tickets will be sent to you via Royal Mail Special Delivery. Full details will be provided on your confirmation email. Please note you must retain your winning ringpull to send in for verification of this prize.
What can I win with the Carling Perfect Pint Experience Competition and what do I have to do?
Your unique code on each promotional Carling ringpull or gamecard also gains you one entry into the Carling Perfect Pint Experience competition on carling.com/perfectpint. Simply tell us what your ideal Carling Perfect Pint Experience would be and we could be making it into a real Experience, worth up to £15,000! We’re looking for entries that are surprising and imaginative; the funnier, bigger and bolder, the better your chance of winning. This is a competition and the best 5 entries will be selected by Carling and an independent judge to be made into 5 Carling Perfect Pint Experiences unique to each winner. The winners will be notified by 15th August 2011.
What happens after I have entered a unique code via text?
After you have sent your promotional code to our text shortcode 78999, you will receive a bounceback text message confirming whether you have won a prize. If you have won, we will then ask you to visit www.carling.com/perfectpint so we can verify your details and confirm your prize. Once your details have been verified, you will be sent an email confirmation for your prize. For some prizes you will be asked to mail in your winning ringpull or gamecard within 7 days of completing a prize claim for validation purposes. The address to send your winning ringpull or gamecard will be provided in the prize confirmation emails. In the event you are among one of our ticket or event prize winners, for example of Isle of Wight Festival tickets or a Carling Weekender, you will be contacted directly by our Carling prize team to discuss details of the prize – e.g. when and where to organise your Carling Weekender. Regardless of whether you possess a winning code or not, you can also go on to enter the Carling Perfect Pint Experience using the same unique code. We have 5 Experiences to give away, each worth up £15,000.
What happens after I have entered a unique code via the Carling.com website?
After you have entered your promotional code on Carling.com, you will receive an on-screen message confirming whether or not you have won a prize. If you are a winner, we will then ask you to login, or register if you are new to Carling.com, so we can verify your details and confirm your prize. Once your details have been verified, you will be sent an email confirmation for your prize. For some prizes you will be asked to mail in your winning ringpull or gamecard within 7 days of completing a prize claim for validation purposes. The address to send your winning ringpull or gamecard will be provided in the prize confirmation emails. In the event you are among one of our ticket or event prize winners, for example of Isle of Wight Festival tickets or a Carling Weekender, you will be contacted directly by our Carling prize team to discuss details of the prize – e.g. when and where to organise your Carling Weekender. Regardless of whether you possess a winning code or not, you can also go on to enter the Carling Perfect Pint Experience using the same unique code. We have 5 Experiences to give away, each worth up £15,000.
What if I don’t want the prize I’ve won, can I sell it on eBay?
No. You must not sell on by any means any prize which you have won in the Carling Perfect Pint promotion. This is strictly prohibited against the ticketed prizes, which may be personalized with your details. Carling and all of their prize partners routinely monitor popular auction sites and local and national classified ads and will void or destroy any tickets which have been won as part of the Perfect Pint promotion, which are then sold onto another individual for a profit.
What if I don’t want the prize I’ve won, can I swap it for another prize?
We’re sorry but prizes are not transferable.
The ‘Carling Perfect Pint Experience’ starts on 18th April 2011 and closes at midnight on 31st July 2011 and gives Carling drinkers the chance to win their own ‘Carling Perfect Pint Experience’. There are 5 Carling Perfect Pint Experiences to be won, each worth up to £15,000. There is also a 1 in 10 chance of winning one of millions of other Perfect Pint Prizes. A list of these prizes can be found on the Prizes info page at www.carling.com/perfectpint/prizes.
What prizes can I win if I purchase a Carling Perfect Pint promotional pack?
You have a 1 in 10 chance of winning one of the following prizes with every promotional Carling Perfect Pint pack: • A 50p money-off coupon redeemable against your next purchase of a 4-pack of Carling • A Limited Edition Carling Pint Glass • A £200 Ticketmaster gift voucher • A Carling Weekender • A pair of Isle of Wight 2011 Festival tickets • A pair of Carling Cup Final tickets or Scotland International match tickets • A NME Awards 2012 Experience for two
What prizes can I win if I receive a Perfect Pint promotional gamecard?
There is a 1 in 10 chance of winning one of the following prizes instantly at each participating bar or pub with every gamecard: • A Carling Portable Phone Charger • Carling Earphones • A Carling T-shirt To claim your prize, hand in your winning gamecard in to a member of staff at the bar. Gamecard instant win prizes must be claimed on the same day of purchase and in the same outlet. There are also additional prizes available to be won with a Perfect Pint gamecard across all participating bars or pubs consisting of: • A £200 Ticketmaster gift voucher • A Carling Weekender • A pair of Isle of Wight 2011 Festival tickets • A pair of Carling Cup Final tickets or Scotland International match tickets • A NME Awards 2012 Experience for two If your gamecard reveals that you have won one of these prizes then you must claim online with your unique reference number at carling.com/perfectpint.
When can I submit unique reference numbers?
You can submit unique codes on the carling.com/perfectpint website anytime during the promotion from 18th April 2011 and midnight on 31st July 2011. All codes entered after midnight 31st July 2011 until midnight on 30th September 2011 will be entered into a final prize draw to conclude the promotion, in which the following prizes are available to be won: 250x Limited Edition Carling pint glasses and 100x £200 Ticketmaster gift vouchers.
Where are the unique codes situated, what do they look like and what do I do with them?
There is a unique code to be found under every ringpull of each promotional can of Carling and also under the peel and reveal tab of each gamecard, available when you purchase a Carling pint in participating bars. Each code has a 1 in 10 chance of winning a Perfect Pint prize. Under the ringpull: Unique promotional codes can be found under each ringpull. You can enter your code by text to 78999 or go online to carling.com/perfectpint to find out if you have won. [LINK TO WHERE IS MY CODE?] On your gamecard: The code is situated under the peel & reveal tab. [LINK TO WHERE IS MY CODE?]. The message you reveal will tell you if you have won an instant Carling prize (either Carling Earphones, Carling Portable Phone Charger or Carling T-shirt), which you can then claim from the bar staff. Some of the prizes, such as Festival tickets or Carling Cup Final tickets, must be claimed at www.carling.com/perfectpint. Follow the instructions on your gamecard for further details. In additional to the 1 in 10 chance to win a Perfect Pint prize, you will also be able to enter your unique code on carling.com/perfectpint to enter the ‘Carling Perfect Pint Experience’ competition. Just tell us what your Perfect Pint experience would be and Carling will create the real Experience, up to a value of £15,000! See the Perfect Pint Expereince page for more details. [LINK TO EXPERIENCE PAGE] Remember: You must keep your winning gamecard/ringpull as it will be required to validate your prize.
Where can I find out the names of the winners?
To receive a list of the Perfect Pint Prize winner’s names and counties, including winners of the Prize Draw, send a stamped self-addressed envelope to Carling Perfect Pint Experience Prize Winners, BD-Network Ltd., Tea Building, 56 Shoreditch High Street, London E1 6PQ after 30th September 2011. The names and counties of the 5 Perfect Pint Experience competition winners will be published on Carling.com after 30th September 2011.
Where can I find promotional packs or gamecards?
Promotional packs of Carling are available at all major grocers and convenience stores nationwide, whilst stocks last. The promotion is also running in selected bars and pubs across the UK. In participating bars, when you order a pint of Carling, ask the staff for your Perfect Pint gamecard. (Gamecards are subject to availability and whilst stocks last).
Where do I send my winning ringpull or gamecard?
Please send your winning ringpull or gamecard via Royal Mail Recorded or Special Delivery to the address that will be specified in your confirmation email. Please ensure you send it to us within 7 days of completing your prize claim. Make sure you also include a note with your winning ringpull or gamecard clearly stating your name, address, contact telephone number and email address, along with the title of the prize you have won to enable us to match your code with your prize. Make a note of your code in case you need to refer to this again and ideally a copy if possible.
