Can I take a camera to the gig?

Please check the reverse of your tickets for more information on photography at events. If you have any further questions please feel free to call the venue information line listed in our Carling venues section.

How can I apply for a job at one of the Carling Academy venues?

All job vacancies at the Carling Academys are listed on the Academy's recruitment page.

How can I buy backstage passes or VIP passes for a gig?

Backstage and VIP passes are purely for staff and artists working at the events. Occasionally Carling will run competitions to win VIP passes, but they are not for general sale.

How can I get my band a gig at one of the Carling Academy’s?

Check out this page for details on how to submit a demo to the Academy Event promoters.

How can I get my band a gig at the Barfly?

Check out this page for details of how to submit a demo to the Barfly promoters.

How can I get my band onto the Carling Stage at this year’s Carling Weekend: Reading and Leeds Festivals?

The Mean Fiddler are responsible for booking all acts for the festival including The Carling Stage. Please check out www.meanfiddler.com or contact them directly at: The Mean Fiddler Organisation, 16 High Street, Harlseden, London, NW10 4LX.

How do I audition for a slot on the Carling licensed busking scheme on the London Underground?

Full details on how to become a busker, including an application form.

How do I find out what time the band will be on stage and also what bands will be supporting them?

For full stage times and support band information, please contact the venue customer helplines which can be found on each Carling venue page.

I am a journalist or photographer – how can I get press passes or photo-passes for a gig?

Please contact the PR company working on the artist/event or the artist’s record label.

I bought tickets for a gig at a Carling sponsored venue and the band have cancelled the gig – what do I do with my tickets?

For a full refund, please contact the ticket agency you bought tickets through as below. For details of a possible rescheduled date, please contact the box office at the Carling sponsored venue through our Carling venue pages.

I can’t find information on the London Astoria?

Carling are no longer associated with the London Astoria – please call the venue on 020 7434 9592 or check out the London Astoria website.

I have a question about the Reading & Leeds Festivals - who can I contact for more information?

If you have any enquiries about the Reading & Leeds Festivals then call the Mean Fiddler Information Hotline (Mon-Fri 10am - 6pm) on 020 8963 0940.

I received a phone call recently advising me that I’d won a competition prize which I entered on Carling.com, but I have still not received anything in the post?

Please contact our Consumer Helpline on 08457 112244.

I received an email or phone call recently advising me that I’d won tickets in a competition I entered on Carling.com – who do I contact for further information?

Please reply to the email or call the number given in the email or alternatively contact our Consumer Helpline on 08457 112244.

I wish to make a complaint regarding this year’s Carling Weekend: Reading and Leeds Festivals – who can I contact?

Please address all complaints directly to the festival organisers at: The Mean Fiddler Organisation, 16 High Street, Harlseden, London, NW10 4LX.

If you have made a booking via one of our ticketing agencies and have a query about your tickets then please contact one of the agencies as follows:

Ticketmaster – 08701 53 53 53 Wayahead / Seetickets – 0871 22 00 260 (+44 115 912 9000 from outside the UK) Ticketeweb - 0870 1535 353 Piccadilly - 0870 444 5556

What are the age restrictions on gigs at Carling sponsored venues?

All standard age restrictions are listed on our Carling Venues pages. Unless otherwise stipulated when purchasing your tickets, the standard age restrictions will apply. If in any doubt then please call the venue box office who will be happy to give you the full details – all phone numbers are listed on our Carling venue pages.

What's the track accompanying the new Carling advert - and where can I buy it?

The soundtrack we used for the Belong Piano ad is Nut Rocker by B Bumble & The Stingers, it was number one in February 1962. If you're thinking of the soundtrack to the Belong Starlings ad then it is by Hard Fi, and was a single released in October 2005 entitled, 'Living For The Weekend', you can purchase it here.

Where do I send press releases on bands, tours, new releases, listings, new talent, demos, etc?

Please forward all information to info@carlinglive.com and one of our editorial team will reply to your email.

Who can I address a complaint to about a gig I attended at a Carling sponsored venue?

Please direct all complaints directly to the venue managers at the venues – full contact details are available through our Carling venues page.

Who do I contact about lost property at your venues?

To make enquiries about lost property, please contact the venue customer helplines which can be found on each Carling venue page.

Who do I contact about working at this year’s Carling Weekend: Reading and Leeds Festivals?

The Mean Fiddler are responsible for organising all the festival staff. Please check out www.meanfiddler.com or contact them directly at: The Mean Fiddler Organisation, 16 High Street, Harlseden, London, NW10 4LX.

Why can’t I find information on the Hammersmith or Manchester Apollo’s?

Unfortunately Carling are no longer name in title sponsors of the Hammersmith Apollo or the Manchester Apollo. For all enquiries please check out the venue sections on these sites: TicketMaster (Hammersmith Apollo), LiveNation (Manchester Apollo). Alternatively you can call the venues directly on: 020 8563 3800 (Hammersmith Apollo) or 0161 273 6921 (Manchester Apollo).